Concierge Home Care is a Medicare-certified home health agency based at 2973 Landover Blvd in Spring Hill, FL 34608. Medicare first certified it in 2009, 17 years ago. Medicare rates its quality of patient care at 4 out of 5 stars, above the Florida average of 3.5. Its strongest result against the Florida average is got better at taking medicines correctly; its weakest is got better at walking or moving around.
What is Concierge Home Care's Medicare record?
| Agency | Concierge Home Care |
|---|---|
| Address | 2973 Landover Blvd, Spring Hill, FL 34608 |
| Phone | |
| Medicare provider number (CCN) | 109435 |
| Ownership | Proprietary |
| Medicare-certified since | 09/23/2009 |
How does Concierge Home Care score on Medicare's quality measures?
Medicare publishes 11 patient-outcome and process measures for Concierge Home Care. It is better than the Florida average on 4 and worse on 3.
| Measure | Concierge Home Care | Florida average | U.S. average | vs. Florida |
|---|---|---|---|---|
| Started care on time | 99.7% | 98% | 96.6% | About the same |
| Got better at walking or moving around | 84.1% | 88.5% | 88.6% | Worse |
| Got better at getting in and out of bed | 93.6% | 89.6% | 89.8% | Better |
| Got better at bathing | 92.4% | 91.1% | 90.7% | About the same |
| Breathing improved | 95% | 90.8% | 91.5% | Better |
| Got better at taking medicines correctly | 92.8% | 88.4% | 88.3% | Better |
| Medication issues addressed on time | 98.6% | 95.4% | 94.4% | Better |
| Flu shot status checked | 58.5% | 61.2% | 63.3% | About the same |
| Met expected function at discharge | 64.7% | 69.1% | 71.7% | Worse |
| Falls with major injury (lower is better) | 0.3% | 0.7% | 0.9% | About the same |
| New or worsened pressure ulcers (lower is better) | 0.7% | 0.1% | 0.2% | Worse |
Where it stands out: got better at taking medicines correctly, breathing improved and got better at getting in and out of bed.
Where it trails: got better at walking or moving around, met expected function at discharge and new or worsened pressure ulcers.
What do patients say about Concierge Home Care?
52% of surveyed patients said they would definitely recommend Concierge Home Care, based on 7 completed surveys. The Florida average is 78%.
| Survey question | Concierge Home Care | Florida average | U.S. average | vs. Florida |
|---|---|---|---|---|
| Team gave care in a professional way | 98% | 88% | 89% | Better |
| Team communicated well | 100% | 85% | 86% | Better |
| Team discussed medicines, pain and home safety | 45% | 79% | 82% | Worse |
| Rated the agency 9 or 10 out of 10 | 100% | 85% | 85% | Better |
| Would definitely recommend the agency | 52% | 78% | 79% | Worse |
Do Concierge Home Care's patients end up back in the hospital?
Medicare rates Concierge Home Care better than the national rate on: patients who went home and stayed home after care ended.
| Measure | Medicare's category | Risk-adjusted rate |
|---|---|---|
| Patients who went home and stayed home after care ended | Better Than National Rate | 87.2% |
| Preventable hospital readmissions in the 30 days after care | Same As National Rate | 4% |
| Preventable hospital stays during care | Same As National Rate | 10% |
Which home health services does Concierge Home Care provide, and which does it not?
Concierge Home Care reports offering skilled nursing, physical therapy, occupational therapy, speech therapy, medical social work and home health aide.
| Service | Offered by Concierge Home Care? |
|---|---|
| Skilled nursing | Yes |
| Physical therapy | Yes |
| Occupational therapy | Yes |
| Speech therapy | Yes |
| Medical social work | Yes |
| Home health aide | Yes |
| Round-the-clock or shift care | No. Home health is visits, not shifts. |
| Housekeeping, meals and errands on their own | No. Medicare does not cover them unless tied to skilled care. |
| Long-term help with bathing and dressing | No. That is non-medical home care, which families usually arrange and pay for separately. |
Which Tampa-area ZIP codes does Concierge Home Care serve?
Concierge Home Care tells Medicare it serves 9 ZIP codes in Tampa and Hillsborough, Pinellas, Pasco and Hernando counties, out of 24 in total.
- 33523
- 34601
- 34604
- 34606
- 34607
- 34608
- 34609
- 34613
- 34614
A ZIP on this list means the agency accepts referrals there. It does not promise a nurse is available this week, so confirm your address when you call.
What should you ask Concierge Home Care before starting care?
Ask how often the therapist actually comes
84.1% of its patients got better at walking or moving around, against 88.5% across Florida. Ask how many physical therapy visits a week the plan includes and whether the same therapist comes each time.
Ask what 'done' looks like
64.7% of patients reached the level of function Medicare expected by discharge (Florida average 69.1%). Ask what goals they would set for your situation and what happens if progress stalls.
Ask who answers after hours
Problems rarely wait for office hours. Ask whether the night and weekend line reaches one of their own nurses or an answering service, and how long a call-back usually takes.
Ask how many visits a week to expect
Home health is intermittent: visits, not shifts. Ask for the planned number of nursing and therapy visits per week so the family knows which hours still need covering.
Which other home health agencies serve Spring Hill, FL?
These Medicare-certified agencies are also based in or near Spring Hill.
- Concierge Home Care — 4 of 5 stars
- Pinnacle Home Care of Spring Hill Inc — 3.5 of 5 stars
Last verified: November 2026, against the Medicare provider data release dated 2026-09-21.
Common questions
Is Concierge Home Care Medicare-certified?
Yes. Concierge Home Care is certified by Medicare under provider number 109435 and has been since 2009. Original Medicare pays certified agencies directly for covered home health care.
What is Concierge Home Care's Medicare star rating?
4 out of 5 for quality of patient care. The Florida average is 3.5.
Does Concierge Home Care provide physical therapy at home?
Yes, it reports offering physical therapy to Medicare. It also reports skilled nursing, occupational therapy, speech therapy, medical social work and home health aide.
