Empath Home Health is a Medicare-certified home health agency based at 422 S Kings Ave in Brandon, FL 33511. Medicare first certified it in 2014, 12 years ago. Medicare rates its quality of patient care at 4 out of 5 stars, above the Florida average of 3.5. It beats the Florida average on 3 of the measures Medicare publishes and trails on none.
What is Empath Home Health's Medicare record?
| Agency | Empath Home Health |
|---|---|
| Address | 422 S Kings Ave, Brandon, FL 33511 |
| Phone | (813) 400-2675 |
| Medicare provider number (CCN) | 683126 |
| Ownership | Proprietary |
| Medicare-certified since | 03/09/2014 |
How does Empath Home Health score on Medicare's quality measures?
Medicare publishes 11 patient-outcome and process measures for Empath Home Health. It is better than the Florida average on 3 and worse on 0.
| Measure | Empath Home Health | Florida average | U.S. average | vs. Florida |
|---|---|---|---|---|
| Started care on time | 99.8% | 98% | 96.6% | About the same |
| Got better at walking or moving around | 89.3% | 88.5% | 88.6% | About the same |
| Got better at getting in and out of bed | 89.9% | 89.6% | 89.8% | About the same |
| Got better at bathing | 93% | 91.1% | 90.7% | About the same |
| Breathing improved | 96.2% | 90.8% | 91.5% | Better |
| Got better at taking medicines correctly | 87.6% | 88.4% | 88.3% | About the same |
| Medication issues addressed on time | 96.3% | 95.4% | 94.4% | About the same |
| Flu shot status checked | 75.9% | 61.2% | 63.3% | Better |
| Met expected function at discharge | 76.6% | 69.1% | 71.7% | Better |
| Falls with major injury (lower is better) | 1% | 0.7% | 0.9% | About the same |
| New or worsened pressure ulcers (lower is better) | 0.3% | 0.1% | 0.2% | About the same |
Where it stands out: flu shot status checked, met expected function at discharge and breathing improved.
What do patients say about Empath Home Health?
75% of surveyed patients said they would definitely recommend Empath Home Health, based on 305 completed surveys. The Florida average is 78%.
| Survey question | Empath Home Health | Florida average | U.S. average | vs. Florida |
|---|---|---|---|---|
| Team gave care in a professional way | 87% | 88% | 89% | About the same |
| Team communicated well | 86% | 85% | 86% | About the same |
| Team discussed medicines, pain and home safety | 76% | 79% | 82% | Worse |
| Rated the agency 9 or 10 out of 10 | 82% | 85% | 85% | Worse |
| Would definitely recommend the agency | 75% | 78% | 79% | Worse |
Do Empath Home Health's patients end up back in the hospital?
Medicare rates Empath Home Health better than the national rate on: patients who went home and stayed home after care ended.
| Measure | Medicare's category | Risk-adjusted rate |
|---|---|---|
| Patients who went home and stayed home after care ended | Better Than National Rate | 86.3% |
| Preventable hospital readmissions in the 30 days after care | Same As National Rate | 3.8% |
| Preventable hospital stays during care | Same As National Rate | 9.7% |
Which home health services does Empath Home Health provide, and which does it not?
Empath Home Health reports offering skilled nursing, physical therapy, occupational therapy and speech therapy. It does not report offering medical social work and home health aide.
| Service | Offered by Empath Home Health? |
|---|---|
| Skilled nursing | Yes |
| Physical therapy | Yes |
| Occupational therapy | Yes |
| Speech therapy | Yes |
| Medical social work | No |
| Home health aide | No |
| Round-the-clock or shift care | No. Home health is visits, not shifts. |
| Housekeeping, meals and errands on their own | No. Medicare does not cover them unless tied to skilled care. |
| Long-term help with bathing and dressing | No. That is non-medical home care, which families usually arrange and pay for separately. |
Which Tampa-area ZIP codes does Empath Home Health serve?
Empath Home Health tells Medicare it serves 48 ZIP codes in Tampa and Hillsborough, Pinellas, Pasco and Hernando counties, out of 69 in total.
- 33510
- 33511
- 33527
- 33547
- 33548
- 33549
- 33556
- 33558
- 33559
- 33563
- 33565
- 33566
- 33569
- 33570
- 33572
- 33573
- 33578
- 33579
- 33584
- 33592
- 33594
- 33596
- 33598
- 33602
- 33603
- 33604
- 33605
- 33606
- 33607
- 33609
- 33610
- 33611
- 33612
- 33613
- 33614
- 33615
- 33616
- 33617
- 33618
- 33619
- 33624
- 33625
- 33626
- 33629
- 33634
- 33635
- 33637
- 33647
A ZIP on this list means the agency accepts referrals there. It does not promise a nurse is available this week, so confirm your address when you call.
What should you ask Empath Home Health before starting care?
Ask how many visits a week to expect
Home health is intermittent: visits, not shifts. Ask for the planned number of nursing and therapy visits per week so the family knows which hours still need covering.
Ask whether your plan treats it as in-network
Original Medicare pays any certified agency. Medicare Advantage plans use networks, and an out-of-network agency can mean a denied claim. Give them the exact plan name on the card.
Ask who answers after hours
Problems rarely wait for office hours. Ask whether the night and weekend line reaches one of their own nurses or an answering service, and how long a call-back usually takes.
Which other home health agencies serve Brandon, FL?
These Medicare-certified agencies are also based in or near Brandon.
- Covenant Home Health Care 6 LLC — 4 of 5 stars
- Optimum Home Health Agency — 3.5 of 5 stars
- Pinnacle Home Care — 3 of 5 stars
- Matrix Home Care LLC — 1 of 5 stars
Last verified: November 2026, against the Medicare provider data release dated 2026-09-21.
Common questions
Is Empath Home Health Medicare-certified?
Yes. Empath Home Health is certified by Medicare under provider number 683126 and has been since 2014. Original Medicare pays certified agencies directly for covered home health care.
What is Empath Home Health's Medicare star rating?
4 out of 5 for quality of patient care. The Florida average is 3.5. Its patient survey rating is 3 out of 5.
Does Empath Home Health provide physical therapy at home?
Yes, it reports offering physical therapy to Medicare. It also reports skilled nursing, occupational therapy and speech therapy.
