Empath Home Health is a Medicare-certified home health agency based at 2675 Tampa Rd in Palm Harbor, FL 34684. Medicare first certified it in 1985, 41 years ago. Medicare rates its quality of patient care at 4 out of 5 stars, above the Florida average of 3.5. Its strongest result against the Florida average is breathing improved; its weakest is flu shot status checked.
What is Empath Home Health's Medicare record?
| Agency | Empath Home Health |
|---|---|
| Address | 2675 Tampa Rd, Palm Harbor, FL 34684 |
| Phone | (727) 586-4432 |
| Medicare provider number (CCN) | 107220 |
| Ownership | Non-Profit |
| Medicare-certified since | 06/25/1985 |
How does Empath Home Health score on Medicare's quality measures?
Medicare publishes 11 patient-outcome and process measures for Empath Home Health. It is better than the Florida average on 2 and worse on 2.
| Measure | Empath Home Health | Florida average | U.S. average | vs. Florida |
|---|---|---|---|---|
| Started care on time | 99.8% | 98% | 96.6% | About the same |
| Got better at walking or moving around | 90% | 88.5% | 88.6% | About the same |
| Got better at getting in and out of bed | 91% | 89.6% | 89.8% | About the same |
| Got better at bathing | 92.3% | 91.1% | 90.7% | About the same |
| Breathing improved | 95.3% | 90.8% | 91.5% | Better |
| Got better at taking medicines correctly | 88.3% | 88.4% | 88.3% | About the same |
| Medication issues addressed on time | 90.8% | 95.4% | 94.4% | Worse |
| Flu shot status checked | 54.4% | 61.2% | 63.3% | Worse |
| Met expected function at discharge | 73.3% | 69.1% | 71.7% | Better |
| Falls with major injury (lower is better) | 0.6% | 0.7% | 0.9% | About the same |
| New or worsened pressure ulcers (lower is better) | 0.1% | 0.1% | 0.2% | About the same |
Where it stands out: breathing improved and met expected function at discharge.
Where it trails: flu shot status checked and medication issues addressed on time.
What do patients say about Empath Home Health?
79% of surveyed patients said they would definitely recommend Empath Home Health, based on 147 completed surveys. The Florida average is 78%.
| Survey question | Empath Home Health | Florida average | U.S. average | vs. Florida |
|---|---|---|---|---|
| Team gave care in a professional way | 88% | 88% | 89% | About the same |
| Team communicated well | 86% | 85% | 86% | About the same |
| Team discussed medicines, pain and home safety | 79% | 79% | 82% | About the same |
| Rated the agency 9 or 10 out of 10 | 83% | 85% | 85% | About the same |
| Would definitely recommend the agency | 79% | 78% | 79% | About the same |
Do Empath Home Health's patients end up back in the hospital?
Medicare rates Empath Home Health better than the national rate on: patients who went home and stayed home after care ended.
| Measure | Medicare's category | Risk-adjusted rate |
|---|---|---|
| Patients who went home and stayed home after care ended | Better Than National Rate | 89.5% |
| Preventable hospital readmissions in the 30 days after care | Same As National Rate | 4.2% |
| Preventable hospital stays during care | Same As National Rate | 10.2% |
Which home health services does Empath Home Health provide, and which does it not?
Empath Home Health reports offering skilled nursing, physical therapy, occupational therapy, speech therapy, medical social work and home health aide.
| Service | Offered by Empath Home Health? |
|---|---|
| Skilled nursing | Yes |
| Physical therapy | Yes |
| Occupational therapy | Yes |
| Speech therapy | Yes |
| Medical social work | Yes |
| Home health aide | Yes |
| Round-the-clock or shift care | No. Home health is visits, not shifts. |
| Housekeeping, meals and errands on their own | No. Medicare does not cover them unless tied to skilled care. |
| Long-term help with bathing and dressing | No. That is non-medical home care, which families usually arrange and pay for separately. |
Which Tampa-area ZIP codes does Empath Home Health serve?
Empath Home Health tells Medicare it serves 71 ZIP codes in Tampa and Hillsborough, Pinellas, Pasco and Hernando counties.
- 33523
- 33525
- 33540
- 33541
- 33542
- 33543
- 33544
- 33545
- 33549
- 33556
- 33559
- 33576
- 33634
- 33701
- 33702
- 33703
- 33704
- 33705
- 33706
- 33707
- 33708
- 33709
- 33710
- 33711
- 33712
- 33713
- 33714
- 33715
- 33716
- 33755
- 33756
- 33759
- 33760
- 33761
- 33762
- 33763
- 33764
- 33765
- 33767
- 33770
- 33771
- 33772
- 33773
- 33774
- 33776
- 33777
- 33778
- 33781
- 33782
- 33785
- 34610
- 34637
- 34638
- 34639
- 34652
- 34653
- 34654
- 34655
- 34667
- 34668
- 34669
- 34677
- 34683
- 34684
- 34685
- 34688
- 34689
- 34690
- 34691
- 34695
- 34698
A ZIP on this list means the agency accepts referrals there. It does not promise a nurse is available this week, so confirm your address when you call.
What should you ask Empath Home Health before starting care?
Ask how medication problems reach the doctor
When a medication problem was found, Empath Home Health followed up with the doctor on time in 90.8% of cases (Florida average 95.4%). Ask who makes that call and how quickly.
Ask whether your plan treats it as in-network
Original Medicare pays any certified agency. Medicare Advantage plans use networks, and an out-of-network agency can mean a denied claim. Give them the exact plan name on the card.
Ask who answers after hours
Problems rarely wait for office hours. Ask whether the night and weekend line reaches one of their own nurses or an answering service, and how long a call-back usually takes.
Ask how many visits a week to expect
Home health is intermittent: visits, not shifts. Ask for the planned number of nursing and therapy visits per week so the family knows which hours still need covering.
Which other home health agencies serve Palm Harbor, FL?
These Medicare-certified agencies are also based in or near Palm Harbor.
- Aveanna Home Health — 4.5 of 5 stars
- Comfort Home Health Agency Inc — 4.5 of 5 stars
- Covenant Home Health Care 5 LLC — 2.5 of 5 stars
Last verified: November 2026, against the Medicare provider data release dated 2026-09-21.
Common questions
Is Empath Home Health Medicare-certified?
Yes. Empath Home Health is certified by Medicare under provider number 107220 and has been since 1985. Original Medicare pays certified agencies directly for covered home health care.
What is Empath Home Health's Medicare star rating?
4 out of 5 for quality of patient care. The Florida average is 3.5. Its patient survey rating is 3 out of 5.
Does Empath Home Health provide physical therapy at home?
Yes, it reports offering physical therapy to Medicare. It also reports skilled nursing, occupational therapy, speech therapy, medical social work and home health aide.
