Empower Home Care is a Medicare-certified home health agency based at 10002 Princess Palm Ave in Tampa, FL 33619. Medicare first certified it in 2021, 5 years ago. Medicare rates its quality of patient care at 4 out of 5 stars, above the Florida average of 3.5. Its strongest result against the Florida average is got better at taking medicines correctly; its weakest is met expected function at discharge.
What is Empower Home Care's Medicare record?
| Agency | Empower Home Care |
|---|---|
| Address | 10002 Princess Palm Ave, Tampa, FL 33619 |
| Phone | (813) 652-7070 |
| Medicare provider number (CCN) | 687110 |
| Ownership | Proprietary |
| Medicare-certified since | 03/26/2021 |
How does Empower Home Care score on Medicare's quality measures?
Medicare publishes 11 patient-outcome and process measures for Empower Home Care. It is better than the Florida average on 4 and worse on 3.
| Measure | Empower Home Care | Florida average | U.S. average | vs. Florida |
|---|---|---|---|---|
| Started care on time | 97.2% | 98% | 96.6% | About the same |
| Got better at walking or moving around | 95.4% | 88.5% | 88.6% | Better |
| Got better at getting in and out of bed | 92.8% | 89.6% | 89.8% | Better |
| Got better at bathing | 95.2% | 91.1% | 90.7% | Better |
| Breathing improved | 90.3% | 90.8% | 91.5% | About the same |
| Got better at taking medicines correctly | 97% | 88.4% | 88.3% | Better |
| Medication issues addressed on time | 92.1% | 95.4% | 94.4% | Worse |
| Flu shot status checked | 60.4% | 61.2% | 63.3% | About the same |
| Met expected function at discharge | 38.4% | 69.1% | 71.7% | Worse |
| Falls with major injury (lower is better) | 2.5% | 0.7% | 0.9% | Worse |
| New or worsened pressure ulcers (lower is better) | 0.1% | 0.1% | 0.2% | About the same |
Where it stands out: got better at taking medicines correctly, got better at walking or moving around and got better at bathing.
Where it trails: met expected function at discharge, medication issues addressed on time and falls with major injury.
What do patients say about Empower Home Care?
73% of surveyed patients said they would definitely recommend Empower Home Care, based on 19 completed surveys. The Florida average is 78%.
| Survey question | Empower Home Care | Florida average | U.S. average | vs. Florida |
|---|---|---|---|---|
| Team gave care in a professional way | 84% | 88% | 89% | Worse |
| Team communicated well | 84% | 85% | 86% | About the same |
| Team discussed medicines, pain and home safety | 88% | 79% | 82% | Better |
| Rated the agency 9 or 10 out of 10 | 76% | 85% | 85% | Worse |
| Would definitely recommend the agency | 73% | 78% | 79% | Worse |
Do Empower Home Care's patients end up back in the hospital?
Medicare rates Empower Home Care worse than the national rate on: patients who went home and stayed home after care ended.
| Measure | Medicare's category | Risk-adjusted rate |
|---|---|---|
| Patients who went home and stayed home after care ended | Worse Than National Rate | 68.4% |
| Preventable hospital readmissions in the 30 days after care | Same As National Rate | 4.2% |
| Preventable hospital stays during care | Same As National Rate | 12.8% |
Which home health services does Empower Home Care provide, and which does it not?
Empower Home Care reports offering skilled nursing, physical therapy, occupational therapy, speech therapy, medical social work and home health aide.
| Service | Offered by Empower Home Care? |
|---|---|
| Skilled nursing | Yes |
| Physical therapy | Yes |
| Occupational therapy | Yes |
| Speech therapy | Yes |
| Medical social work | Yes |
| Home health aide | Yes |
| Round-the-clock or shift care | No. Home health is visits, not shifts. |
| Housekeeping, meals and errands on their own | No. Medicare does not cover them unless tied to skilled care. |
| Long-term help with bathing and dressing | No. That is non-medical home care, which families usually arrange and pay for separately. |
Which Tampa-area ZIP codes does Empower Home Care serve?
Empower Home Care tells Medicare it serves 50 ZIP codes in Tampa and Hillsborough, Pinellas, Pasco and Hernando counties, out of 88 in total.
- 33510
- 33511
- 33527
- 33534
- 33547
- 33548
- 33549
- 33556
- 33558
- 33559
- 33563
- 33565
- 33566
- 33567
- 33569
- 33570
- 33572
- 33573
- 33578
- 33579
- 33584
- 33592
- 33594
- 33596
- 33598
- 33602
- 33603
- 33604
- 33605
- 33606
- 33607
- 33609
- 33610
- 33611
- 33612
- 33613
- 33614
- 33615
- 33616
- 33617
- 33618
- 33619
- 33624
- 33625
- 33626
- 33629
- 33634
- 33635
- 33637
- 33647
A ZIP on this list means the agency accepts referrals there. It does not promise a nurse is available this week, so confirm your address when you call.
What should you ask Empower Home Care before starting care?
Ask what 'done' looks like
38.4% of patients reached the level of function Medicare expected by discharge (Florida average 69.1%). Ask what goals they would set for your situation and what happens if progress stalls.
Ask how medication problems reach the doctor
When a medication problem was found, Empower Home Care followed up with the doctor on time in 92.1% of cases (Florida average 95.4%). Ask who makes that call and how quickly.
Ask about fall prevention
2.5% of its patients had a fall with a major injury during care, against 0.7% across Florida. Ask for a home safety review at the first visit and what they change after a fall.
Ask how many visits a week to expect
Home health is intermittent: visits, not shifts. Ask for the planned number of nursing and therapy visits per week so the family knows which hours still need covering.
Which other home health agencies serve Tampa, FL?
These Medicare-certified agencies are also based in or near Tampa.
- Southeast Homecare — 5 of 5 stars
- Medical Services of America Home Health — 4.5 of 5 stars
- Mederi Caretenders — 4 of 5 stars
- Enhabit Home Health — 3.5 of 5 stars
- Aegean Homecare LLC — 3 of 5 stars
- Seacoast Home Health — 2.5 of 5 stars
Last verified: November 2026, against the Medicare provider data release dated 2026-09-21.
Common questions
Is Empower Home Care Medicare-certified?
Yes. Empower Home Care is certified by Medicare under provider number 687110 and has been since 2021. Original Medicare pays certified agencies directly for covered home health care.
What is Empower Home Care's Medicare star rating?
4 out of 5 for quality of patient care. The Florida average is 3.5.
Does Empower Home Care provide physical therapy at home?
Yes, it reports offering physical therapy to Medicare. It also reports skilled nursing, occupational therapy, speech therapy, medical social work and home health aide.
