Senior Support Servicing, LLC is a Medicare-certified home health agency based at 5404 Hoover Blvd 12 in Hillsborough, FL 33634. Medicare first certified it in 2022, 4 years ago. Medicare rates its quality of patient care at 2 out of 5 stars, below the Florida average of 3.5. Its strongest result against the Florida average is flu shot status checked; its weakest is met expected function at discharge.
What is Senior Support Servicing, LLC's Medicare record?
| Agency | Senior Support Servicing, LLC |
|---|---|
| Address | 5404 Hoover Blvd 12, Hillsborough, FL 33634 |
| Phone | (800) 610-7042 |
| Medicare provider number (CCN) | 687162 |
| Ownership | Proprietary |
| Medicare-certified since | 02/09/2022 |
How does Senior Support Servicing, LLC score on Medicare's quality measures?
Medicare publishes 11 patient-outcome and process measures for Senior Support Servicing, LLC. It is better than the Florida average on 1 and worse on 9.
| Measure | Senior Support Servicing, LLC | Florida average | U.S. average | vs. Florida |
|---|---|---|---|---|
| Started care on time | 94.3% | 98% | 96.6% | Worse |
| Got better at walking or moving around | 77.1% | 88.5% | 88.6% | Worse |
| Got better at getting in and out of bed | 76.7% | 89.6% | 89.8% | Worse |
| Got better at bathing | 64.8% | 91.1% | 90.7% | Worse |
| Breathing improved | 85.3% | 90.8% | 91.5% | Worse |
| Got better at taking medicines correctly | 81.6% | 88.4% | 88.3% | Worse |
| Medication issues addressed on time | 92.2% | 95.4% | 94.4% | Worse |
| Flu shot status checked | 80.2% | 61.2% | 63.3% | Better |
| Met expected function at discharge | 39.8% | 69.1% | 71.7% | Worse |
| Falls with major injury (lower is better) | 0.6% | 0.7% | 0.9% | About the same |
| New or worsened pressure ulcers (lower is better) | 1.3% | 0.1% | 0.2% | Worse |
Where it stands out: flu shot status checked.
Where it trails: met expected function at discharge, got better at bathing and got better at getting in and out of bed.
What do patients say about Senior Support Servicing, LLC?
56% of surveyed patients said they would definitely recommend Senior Support Servicing, LLC, based on 30 completed surveys. The Florida average is 78%.
| Survey question | Senior Support Servicing, LLC | Florida average | U.S. average | vs. Florida |
|---|---|---|---|---|
| Team gave care in a professional way | 75% | 88% | 89% | Worse |
| Team communicated well | 75% | 85% | 86% | Worse |
| Team discussed medicines, pain and home safety | 60% | 79% | 82% | Worse |
| Rated the agency 9 or 10 out of 10 | 72% | 85% | 85% | Worse |
| Would definitely recommend the agency | 56% | 78% | 79% | Worse |
Do Senior Support Servicing, LLC's patients end up back in the hospital?
Medicare rates Senior Support Servicing, LLC better than the national rate on: patients who went home and stayed home after care ended.
| Measure | Medicare's category | Risk-adjusted rate |
|---|---|---|
| Patients who went home and stayed home after care ended | Better Than National Rate | 83.6% |
| Preventable hospital readmissions in the 30 days after care | Same As National Rate | 4.6% |
| Preventable hospital stays during care | Same As National Rate | 10.1% |
Which home health services does Senior Support Servicing, LLC provide, and which does it not?
Senior Support Servicing, LLC reports offering skilled nursing, physical therapy, occupational therapy, speech therapy, medical social work and home health aide.
| Service | Offered by Senior Support Servicing, LLC? |
|---|---|
| Skilled nursing | Yes |
| Physical therapy | Yes |
| Occupational therapy | Yes |
| Speech therapy | Yes |
| Medical social work | Yes |
| Home health aide | Yes |
| Round-the-clock or shift care | No. Home health is visits, not shifts. |
| Housekeeping, meals and errands on their own | No. Medicare does not cover them unless tied to skilled care. |
| Long-term help with bathing and dressing | No. That is non-medical home care, which families usually arrange and pay for separately. |
Which Tampa-area ZIP codes does Senior Support Servicing, LLC serve?
Senior Support Servicing, LLC tells Medicare it serves 44 ZIP codes in Tampa and Hillsborough, Pinellas, Pasco and Hernando counties, out of 56 in total.
- 33510
- 33511
- 33527
- 33547
- 33548
- 33549
- 33556
- 33558
- 33559
- 33563
- 33566
- 33569
- 33573
- 33578
- 33579
- 33584
- 33592
- 33594
- 33596
- 33602
- 33603
- 33604
- 33605
- 33606
- 33607
- 33609
- 33610
- 33611
- 33612
- 33613
- 33614
- 33615
- 33616
- 33617
- 33618
- 33619
- 33624
- 33625
- 33626
- 33629
- 33634
- 33635
- 33637
- 33647
A ZIP on this list means the agency accepts referrals there. It does not promise a nurse is available this week, so confirm your address when you call.
What should you ask Senior Support Servicing, LLC before starting care?
Ask what 'done' looks like
39.8% of patients reached the level of function Medicare expected by discharge (Florida average 69.1%). Ask what goals they would set for your situation and what happens if progress stalls.
Ask who helps with bathing, and how often
64.8% of patients improved at bathing (Florida average 91.1%). Ask whether a home health aide is part of the plan or whether bathing help is left to the family.
Ask about transfer training
76.7% of patients improved at getting in and out of bed (Florida average 89.6%). Ask whether the therapist will train the family member who does the lifting, not only the patient.
Ask whether your plan treats it as in-network
Original Medicare pays any certified agency. Medicare Advantage plans use networks, and an out-of-network agency can mean a denied claim. Give them the exact plan name on the card.
Last verified: November 2026, against the Medicare provider data release dated 2026-09-21.
Common questions
Is Senior Support Servicing, LLC Medicare-certified?
Yes. Senior Support Servicing, LLC is certified by Medicare under provider number 687162 and has been since 2022. Original Medicare pays certified agencies directly for covered home health care.
What is Senior Support Servicing, LLC's Medicare star rating?
2 out of 5 for quality of patient care. The Florida average is 3.5.
Does Senior Support Servicing, LLC provide physical therapy at home?
Yes, it reports offering physical therapy to Medicare. It also reports skilled nursing, occupational therapy, speech therapy, medical social work and home health aide.
